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Locations, Hours, Phone Numbers

Our St. Cloud office is located at 30th Avenue and First Street South, one block south of Red Lobster. Our Sartell office is located a quarter mile north of Gold's Gym, on Pinecone Road in Sartell, at Pinecone Marketplace. Members can do all their transactions at either location, regardless of where they opened their accounts.




Office Hours (Both locations)
Monday - Friday
9:00 a.m. - 5:00 p.m.
Saturday
9:00 a.m. - noon

Drive-up Hours (Both locations)
Monday - Thursday
7:30 a.m. - 6:00 p.m.
Friday
7:30 a.m. - 7:00 p.m.
Saturday
8:00 a.m. - 1:00 p.m.



St. Cloud Office
Main phone: (320) 252-2634
Toll-free: 1-888-252-2634
Address: 3030 First Street South
St. Cloud, MN 56301

Sartell Office
Main phone: (320) 252-2634
Toll-free: 1-888-252-2634
Address: 1716 Pinecone Road South
Sartell, MN 56377


Consumer Loan Department Direct Line: (320)258-2190

Mortgage Loan Department Direct Line: (320)258-2186

24-Hour Voice Response Transaction Line
(also referred to as Audio Response System)
(320)252-8741 -- Toll-free: 1-888-252-2634

FAX Numbers
St. Cloud office general FAX: (320)252-9036
St. Cloud office Loan Dept. FAX: (320)258-2171
Sartell office FAX: (320)258-4520


EMERGENCY PHONE NUMBERS

For lost/stolen MasterCard Credit Cards: 1-888-428-4721

Lost/stolen Visa Debit Cards: 1-800-234-5354

To report lost/stolen checks or Member ID Card, or to request a Stop Payment, call us during office hours: (320) 252-2634

Note: Internet email is not encrypted. To protect yourself and your accounts, do not send information such as account numbers, social security numbers, etc. via email. There are two options currently available to send us an email. Remember that neither method is secure. DO NOT include any private information such as account numbers, social security numbers, etc. We already have this information on record, so DO NOT send them by email.

1) Our general email is answered by our Member Phone Support staff. Use the Contact Us option.

2) To send us a message using your own email program, click here: info@stcloudfcu.coop


 

Direct-Access Phone Numbers

Bill Winter
CEO
(320) 258-2141

Alyce Justin
Executive Vice President
(320) 258-2142

Sandy Lehnen
Assistant Vice President of Lending
(320) 258-2151

Joseph Rose
Loan Officer
(320) 258-2162

Lisa Winters
Loan Officer
(320) 258-2143

Jim Arnold
Mortgage Loan Officer
(320) 258-2174

Jacey Stocker
Mortgage Loan Specialist
(320) 258-2176

Jackie Mathiasen
Vice President of Accounting
(320) 258-2145

Mary Hetherington
Teller Supervisor
(320) 258-2155

Melissa Henning
Member Services
(320) 258-2177

Tammy Butler
Sartell Office Supervisor
(320) 258-2159

Barb Toenjes
Member Services Manager
(320) 258-2150

Duane Otremba
Vice President of Marketing
(320) 258-2144

Dean N. Bertsch
Financial Advisory Services
Estate Planning, Investments, Insurance, Tax Planning, and more.
(320) 258-2166

Consumer Loans
(320) 258-2190

Mortgage Loans
(320) 258-2186

 
 


© St. Cloud Federal Credit Union
(320) 252.2634 or 1.888.252.2634
3030 First Street South, St. Cloud MN 56301
1716 Pine Cone Road South, Sartell MN 56377