Our St. Cloud office is located at 30th Avenue and First Street South, one block south of Red Lobster. Our Sartell office is located a quarter mile north of Gold's Gym, on Pinecone Road in Sartell, at Pinecone Marketplace. Members can do all their transactions at either location, regardless of where they opened their accounts.
Office Hours (Both
locations) |
|
Monday - Friday |
9:00 a.m. - 5:00 p.m. |
Saturday |
9:00 a.m. - noon |
Drive-up Hours (Both
locations) |
|
Monday - Thursday |
7:30 a.m. - 6:00 p.m. |
Friday |
7:30 a.m. - 7:00 p.m. |
| Saturday |
8:00 a.m. - 1:00 p.m. |
Consumer Loan Department Direct Line: (320)258-2190
Mortgage Loan Department Direct Line: (320)258-2186
24-Hour Voice Response Transaction Line
(also referred to as Audio Response System)
(320)252-8741 -- Toll-free: 1-888-252-2634
FAX Numbers
St. Cloud office general FAX: (320)252-9036
St. Cloud office Loan Dept. FAX: (320)258-2171
Sartell office FAX: (320)258-4520
For lost/stolen MasterCard Credit Cards: 1-888-428-4721
Lost/stolen Visa Debit Cards: 1-800-234-5354
To report lost/stolen checks or Member
ID Card, or to request a Stop
Payment, call us during office hours: (320) 252-2634
Note: Internet email is not encrypted. To protect yourself and your accounts, do not send information such as account numbers, social security numbers, etc. via email. There are two options currently available to send us an email. Remember that neither method is secure. DO NOT include any private information such as account numbers, social security numbers, etc. We already have this information on record, so DO NOT send them by email.
1) Our general email is answered by our Member Phone Support staff. Use the Contact Us option.
2) To send us a message using your own email program, click here: info@stcloudfcu.coop
Direct-Access Phone Numbers
Bill Winter
CEO
(320) 258-2141
Alyce Justin
Executive Vice President
(320) 258-2142
Sandy Lehnen
Assistant Vice President of Lending
(320) 258-2151
Joseph Rose
Loan Officer
(320) 258-2162
Lisa Winters
Loan Officer
(320) 258-2143
Jim Arnold
Mortgage Loan Officer
(320) 258-2174
Jacey Stocker
Mortgage Loan Specialist
(320) 258-2176
Jackie Mathiasen
Vice President of Accounting
(320) 258-2145
Mary Hetherington
Teller Supervisor
(320) 258-2155
Melissa Henning
Member Services
(320) 258-2177
Tammy Butler
Sartell Office Supervisor
(320) 258-2159
Barb Toenjes
Member Services Manager
(320) 258-2150
Duane Otremba
Vice President of Marketing
(320) 258-2144
Dean N. Bertsch
Financial Advisory Services
Estate Planning, Investments, Insurance, Tax Planning, and more.
(320) 258-2166
Consumer Loans
(320) 258-2190
Mortgage Loans
(320) 258-2186
